The organisation has just been nominated for the 2021 NSW and ACT Community Achievement Award for its work helping the community stay connected to services.

Tamworth's frail, disabled, isolated or transport disadvantaged rely on the service to do essential tasks like shopping, doctors appointments or social outings.

Since the COVID-19 outbreak last year, staff volunteers have continued to show their commitment even with extra safety and compliance measures, chief executive officer Sharon Tibbs said.

"They're amazing, they go above and beyond and nothing is a problem for them," she said.

"We've given them the option to step down for a while but most of them want to keep doing what they're doing and it keeps them occupied, and they love giving back."

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Winners will be selected across six different categories, five will be presented with $1,000, a $1,000 Bartercard account and a trophy, and the other category winner will receive television exposure and a trophy.

The nomination alone means those at OCTS have rightfully been recognised for their efforts, which have actually become even more important in recent times.

"It's vitally important, a lot of people out there live by themselves and they don't have any means to get to the doctor or the hospital or any of their appointments," Ms Tibbs said.

"So if we didn't exist then people would be stuck at home well and truly, and unable to access those vital services."

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