Volunteers dedicated to achieving better access for all in the Tamworth community have made the "disappointing" decision to terminate the group, after two decades.
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Tamworth Access Group (TAG) had dwindled to just five volunteers when they called time last month.
Phillip Tilley volunteered for TAG for more than 12 years as a representative of Vision Australia, and said the decision was tough, but necessary.
"It was not a happy moment, we are genuine volunteers that want to work for the community and solve their problems, not create them," he said.
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"There are already so many things people miss out on, just because they have a disability."
TAG was established to help locals voice problems with access around town to the Disability Action Working Group (DAWG), who help advise Tamworth Regional Council (TRC).
Mr Tilley said one of the group's major issues was recruiting volunteers.
"When someone has a problem they turned up to the meeting, but then they ... don't hang around to help the next person," he said.
Mr Tilley said he was proud of achievements during his time with TAG, like getting tactile indicators in Fitzroy Plaza. Mr Tilley said "diminishing" support from council also contributed to the group's termination.
"As the volunteers and the support from council diminished, that's where the workload increased for who was left and it just got too much," he said.
The community group is independent of TRC, but Mr Tilley said more recent interactions with council were "frustrating".
"When we endeavour to solve a problem and just keep banging our heads against the wall, it takes its toll," he said. "But believe me, I'm not going to give up."
Chair of DAWG, Cr Helen Tickle, said TAG had made a valued contribution to the community.
Individuals can still contact TRC about access issues.
"We always welcome input from any resident or group from across our region," she said.