There’s no doubt journalist Anna Rose does pen a good story and her article on Jenny McDonald aka Mrs Mac (NDL, November 20) was up to her high standard.
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It was a “make you feel good” story about Mrs Mac’s successful
30 years’ employment with John and Elizabeth O’Sullivan, owners of the McDonald’s Family Restaurant in Tamworth.
My observation is that Mrs Mac’s success was built on her individual ability to interact favourably with customers.
John obviously saw this 30 years ago.
It’s not surprising; a recurring theme at the recent two-day World Business Forum in New York was exactly this – the importance of having good people around you in business.
I know my “old mate” Anna Rose was not in the audience of 5000 attending the forum, but my daughter-in-law was.
Upon her return last week, she informed me that Sir Richard Branson (Virgin) and Kevin Spacey (actor/businessman) were among the 13 guest speakers.
Sir Richard, described as a rebel entrepreneur, emphasised his success and the importance of keeping good people around him.
Kevin Spacey spoke of “taking the path less travelled”.
He learnt many years ago from his mentor, Jack Lemmon, “no matter how successful you are, always send the elevator back down”.
