The Tamworth branch of ANZ will be closing its doors for almost two months for a major revamp from this week.
The Peel Street office will close its doors at 3pm on Friday, July 20.
It’ll re-open on September 12, but not as current customers know it, with the bank moving to a ‘Digital Branch’, according to an email sent out to customers.
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The email states that the digital branch will “be able to service all your daily transaction, home loan and commercial needs, with both online and face-to-face services available”.
While this is certain to leave many customers, particularly business customers in the lurch for almost eight weeks, ANZ General Manager NSW/ACT Amanda Heath-Ogden said that customers will still be able to bank using the post@bank option at the Tamworth Post Office, “as well as online and mobile banking.”
Ms Heath-Ogden couldn’t confirm if any jobs would be lost in the move to a digital branch, they did confirm that “employees will be relocated to other branches during this period.”
The Digital Branch is set to include Wifi and tablets to further automate transactions, with claims of personal loan applications taking ten minutes instead of the current hour.
On the ANZ’s Bluenotes news website, Group Executive Fred Ohlsson said the “modern branches will offer technology to make banking quicker, easier and more efficient for customers – but will still maintain the critical ‘human touch’ aspect”.
