The Country Music Festival is almost a speck in the rear view mirror now.
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Keith’s been and gone, Akubras are half broken in and boots have learnt to scoot.
While the heat has been unrelenting for revellers, it's been turned up more than a few notches on our hardworking hospitality staff.
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The population of Tamworth has swollen, as it’s wont to do at this time of the year.
Bars, cafes and restaurants are doing well if they can expand their staffing numbers correspondingly.
In this equation, the pressure only mounts on the staff.
While it is the workers who will have pressure build, in a completely one-sided and unfair deal, it’s often the customer who gets to odiously let off the steam.
If you’re waiting in line a little longer for your craft beer, your espresso isn’t as express as you’d like or your plate’s a little late, don’t get irate.
From your morning coffee, to that last beer after dinner, the pressure is on for everyone involved in making or serving you food.
We often write about how many bucks the festival brings to town and how brilliant is it for business.
But there is too little attention on the local people who make it brilliant for visitors.
So we’re going to take a little time now, it’s not much, but in a rapid fire industry like hospitality, a little recognition can be sufficient succour.
In hospitality, a little patience goes a long way.
Smile at your server.
Banter at the bar.
Give a flipping compliment.
Make sure that the people waiting on you feel your appreciation, you might just make their festival.
We’re almost at the end, and while that may seem like a shame, for your worn out hospitality staff it’s a positive.
Don’t be surprised if at the end of the month your favourite barista or bartender takes a holiday, because by then, they’ll have well and truly earned it.
