REAL estate agents, housing providers and tenant advocates experienced what it is like to face a Consumer, Trader and Tenancy Tribunal (CTTT) hearing in Tamworth this week.
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At an information session attended by about 30 people, CTTT staff and two members (the equivalent of a judge or magistrate) acted out mock hearings to demonstrate the processes taken when a housing dispute reaches that stage.
Tamworth Real Estate principal and Real Estate Institute of NSW delegate Graeme Mills said the seminar was devised with CTTT deputy chairman Mark Harrowell to develop the skills and knowledge of agents and others in real estate so the process would be more efficient should they be involved in a hearing.
It was the first time CTTT had held such a seminar and it would likely be rolled out in other areas.
“I think (the seminar) has been a remarkable success,” Mr Mills said.
Mr Mills said the seminar also helped advance a close working relationship between the Institute and the Department of Fair Trading.
The seminar was opened by Fair Trading Minister Anthony Roberts.
More than $1330 raised from the event was donated to Tamworth Family Support Service, which deals with homelessness.