WATER restrictions remain at permanent conservation measures, despite a Tamworth Regional Council (TRC) flyer sent to residents that claimed new Level 3 rules are in place.
The council has clarified the error was a misprint, and that residents are still on the lowest possible restrictions.
The information is incorrect and these areas [Tamworth, Moonbi and Kootingal] are still on permanent water conservation measures, a TRC spokeswoman said.
"Unfortunately, there has been a mix-up at our mailing house and some of the notices that have gone out with the recent water bills are displaying the incorrect water restriction information for Tamworth, Moonbi and Kootingal," she said.
"We apologise for any confusion this has caused."
Permanent water conservation measures are always in place when there are no actual water restrictions.
It means sprinklers, sprays, microsprays and fixed hoses aren't allowed during the heat of the day, so watering must take place between 4pm and 9pm.
Hand-held hoses with trigger nozzles, buckets and watering cans can be used to water lawns or wash vehicles at any time.
However, trigger nozzles must be used on all hoses to help conserve water.
Hard surfaces cannot be washed down unless using a high pressure cleaner, and water from bulk-filling stations can be accessed with a credit card or council-issued card.
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