Despite closing shop fronts and foregoing face to face counselling sessions, it's not all doom and gloom for Tamworth's Salvation Army.
"I am loving seeing the signs of increased connection, the neighbours taking the time to chat, the small acts of kindness," Captain Harriet Farquhar said.
"In all the uncertainty, I can see much good and much hope."
She says they're seeing a calm before the storm in terms of demand for their assistance.
They predict within the week they will be inundated with calls from those who've recently lost their jobs.
Joining in with the acts of community seen across the city, their family store window on Peel Street has joined the teddy bear hunt.
"Our stuffed toys are having a lovely time while the store is shut. So far they have had a picnic and a birthday party!"
Still carrying out charitable work, the Salvo's want the community to know they are still there, and can help if you need it.
On the flip side, they request a stop to the usual pre-winter clothes' drop, and are no longer accepting donations.
Volunteers are isolating, donations need quarantining, and there's a lack of storage options while everything's closed.
"We are acutely aware that the cold weather is coming," she said.
We expect to be launching this in the next few weeks following discussions with other agencies.Harriet Farquhar
"We are currently working on a plan to distribute warm clothing and blankets.
"We expect to be launching this in the next few weeks following discussions with other agencies.
"We need to work out the best way to achieve this in the Brave New World."
Their annual Red Shield Appeal will be launched soon, and done in the digital world this year.
It's hoped people once again show their generosity in a time of struggle for everyone.
"With the closure of our stores our income has significantly decreased," she said.
The Salvation Army assistance line remains open on 1300 371 288, and assistance is being mailed out to people.
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