THERE are more changes afoot for NAB in Tamworth, with the news a $2.4 million banking hub is coming to the CBD.
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The hub will house a face-to-face branch for private and business customers, plus its regional and agribusiness call centre, at 288-290 Peel Street.
There will be no new jobs but no losses either, a spokesman said, but the West Tamworth branch will close and the 400 Peel Street branch will move to the hub.
NAB leases both its current premises.
The hub is expected to open in April 2020 after construction starts early that year, and will house 60 staff members.
NAB retail customer executive Kim Dahler said the change would ensure NAB could keep serving customers for the long-term.
"Customers told us that they want to bank with us at a time and place that is convenient for them, and our new-look branch will ensure that our customers have the services they need," Ms Dahler said.
"Our customers will be able to continue to visit us at both the Tamworth West and 400 Peel Street branches right up until we open the new hub in April next year."
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The call centre - the Regional and Agribusiness Connect Centre for NSW and ACT small business customers - will relocate after recently coming into operation above Travel Associates and Hair Design Studio on Peel Street.
The new facility will also have three SmartATMs, a business deposit machine, a coin deposit machine and a quick-change machine available to customers 24/7.
The two casual staffers of the West Tamworth branch will move to the hub, the spokesman said.
Tamworth's NAB managing partner Warrick Grieve said the bank's history in the city dated to 1869 and the announcement was "testimony to NAB's dedication to our city's continuing success".
"In the past month we have seen 21 bankers start in the connect centre, with only one new role to fill.
"The feedback from customers has been really positive and they are getting access to banking at the times that suit their busy schedules."
In March, NAB announced it was committed to keeping open rural and regional Australia branches until at least January 2021.
It warned at the time the exceptions would be the already-planned closures of two branches "located in regional cities that are home to multiple branch locations".