Family and Community Services workers walk-off in protest on ChildStory software

Jacob McArthur
Updated March 8 2018 - 3:53pm, first published 3:30pm
NOT GOOD ENOUGH: Local FACS workers lead by PSA organiser Stephen Meares, kneeling, staged a lunch-time walk-off in protest to a new software system which has lost records of children. Photo: Jacob McArthur
NOT GOOD ENOUGH: Local FACS workers lead by PSA organiser Stephen Meares, kneeling, staged a lunch-time walk-off in protest to a new software system which has lost records of children. Photo: Jacob McArthur

FAMILY and Community Services (FACS) caseworkers have been frustrated by the roll-out of a new software system which is apparently losing “records of children”.

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Jacob McArthur

Jacob McArthur is opinions editor for The Canberra Times and Australian Community Media. As part of the Canberra Times' production team, he helps the people of Canberra and beyond get the stories they need, when they need them across a range of platforms, while helping maintain a high editorial standard. Before moving to Canberra in 2020, he started with Australian Community Media in 2015 as a journalist for The Northern Daily Leader in Tamworth where he kept a close eye on Tamworth Regional Council. Jacob was also the co-host of ACM's Water Pressure podcast where he and Jamieson Murphy took a deep dive on issues and key decisions arising during one of the region's worst droughts on record.

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