Regular Giving Executive

Develop your career in fundraising by supporting the delivery of a large regular giving program for this leading national cancer research charity.
  

• Work on a large regular giving program, delivering on acquisition and retention strategies to grow long-term donors
• Build a career in fundraising within a leading charity
• CBD location with flexibility to work from home

 
About the Organisation:

This leading health charity raises money for research into the prevention and cure of cancer.
  
Role Summary

The role of Fundraising Assistant will play a key role in supporting the delivery of the regular giving program which is responsible for the acquisition and retention of long-term donors.
  
You will be the first point of contact and act as a liaison between stakeholders to ensure the smooth delivery of the program. You will also provide operational support in data, reporting, quality assurance and process improvement.
  
We are looking for a highly organised person who thrives in a task driven environment, you will be a lover of lists and processes and a passion for data with excellent skills in Microsoft Excel. You will perhaps be working in a customer service-based role where you will have experience in dealing with people in a caring and empathetic manner.
  
If you love making things happen on time, every time and enjoy a structured environment where attention to details matters then this could be the role for you.
  
Key Responsibilities
  

• Be the first point of contact with fundraising agencies and stakeholders for regular giving related tasks and enquiries
• Manage enquiries and complaints and escalate if necessary
• Support the implementation of acquisition, upgrade, conversion, and reactivations programs
• Complete a variety of weekly operational reports to assess program performance
• Assist with plans for new projects and campaigns
• Coordinate the ordering, storage and distribution of collateral and apparel with suppliers
• Manage the refund process with internal stakeholders
• Work with Supporter Services, Data and Finance team to resolve any queries
• Identify opportunities to make improvements to improve retention of donors

 
Skills & Attributes

• Some understanding of a non-profit fundraising environment is preferred
• Exceptional customer service and relationship management experience 
• Good communication skills – written, verbal, and telephone manner
• Ability to multitask and prioritise workloads with multiple stakeholders
• High levels of interpersonal skills
• Strong attention to detail and drive for excellence
• Team player

 
Application Process

Beaumont People has been contracted to recruit this role, therefore please direct all general enquiries to Emily Wheeldon at Beaumont People on emilyw@beaumontpeople.com.au

Applicants can apply via the APPLY NOW button below.