53d ago

Regular Giving Executive

Private Listing

Similar jobs pay $90k ~ $100k
Permanent Full time Standard/Business Hours
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Full job description

Develop your career in fundraising by supporting the delivery of a large regular giving program for this leading national cancer research charity.

  • Work on a large regular giving program, delivering on acquisition and retention strategies to grow long-term donors
  • Build a career in fundraising within a leading charity
  • CBD location with flexibility to work from home

About the Organisation:

This leading health charity raises money for research into the prevention and cure of cancer.
Role Summary

The role of Fundraising Assistant will play a key role in supporting the delivery of the regular giving program which is responsible for the acquisition and retention of long-term donors.
You will be the first point of contact and act as a liaison between stakeholders to ensure the smooth delivery of the program. You will also provide operational support in data, reporting, quality assurance and process improvement.
We are looking for a highly organised person who thrives in a task driven environment, you will be a lover of lists and processes and a passion for data with excellent skills in Microsoft Excel. You will perhaps be working in a customer service-based role where you will have experience in dealing with people in a caring and empathetic manner.
If you love making things happen on time, every time and enjoy a structured environment where attention to details matters then this could be the role for you.
Key Responsibilities

  • Be the first point of contact with fundraising agencies and stakeholders for regular giving related tasks and enquiries
  • Manage enquiries and complaints and escalate if necessary
  • Support the implementation of acquisition, upgrade, conversion, and reactivations programs
  • Complete a variety of weekly operational reports to assess program performance
  • Assist with plans for new projects and campaigns
  • Coordinate the ordering, storage and distribution of collateral and apparel with suppliers
  • Manage the refund process with internal stakeholders
  • Work with Supporter Services, Data and Finance team to resolve any queries
  • Identify opportunities to make improvements to improve retention of donors

Skills & Attributes

  • Some understanding of a non-profit fundraising environment is preferred
  • Exceptional customer service and relationship management experience 
  • Good communication skills – written, verbal, and telephone manner
  • Ability to multitask and prioritise workloads with multiple stakeholders
  • High levels of interpersonal skills
  • Strong attention to detail and drive for excellence
  • Team player

Application Process

Beaumont People has been contracted to recruit this role, therefore please direct all general enquiries to Emily Wheeldon at Beaumont People on emilyw@beaumontpeople.com.au

Applicants can apply via the APPLY NOW button below.

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Actual pay is not disclosed by the employer

Job details
Date posted
11 May 2022
Customer Service & Call Centre
$90k ~ $100k
Contract type
Work type
Full time
Job mode
Standard/Business Hours

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