+60d ago

Customer Service Officer

Page Personnel


Similar jobs pay $50k ~ $68k
Permanent Full time Standard business hours
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Full job description
  • Challenging Fast paced role
  • Career Development

About Our Client

Our client is well respected in FMCG, who are currently experiencing a significant period of growth and a candidate to immediately join Customer Service division. A well-structured training and development will be provided. This position is a temporary position, located in Laverton. This is an excellent opportunity for a hardworking candidate to join large-scale organisation.

Job Description

Reporting to the Customer Service Manager, your main role and responsibilities will include:

  • First point of contact for all inbound calls queries.
  • Respond to customer email claims on the daily.
  • Initial data entry of insurance claims.
  • Processing orders.
  • Invoicing.
  • Proactive feedback calls about company service.
  • Flagging of potential fraudulent claims
  • Ad-hoc duties as requested by manager.

The Successful Applicant

Our client is looking for a Customer Service professional with ability to work within a team environment, ideally a phone-based background with systems experience. They are looking for a candidate with a high attention to detail and who is pro-active within the workplace. The ability to pick up and learn new systems, product and service. You will need to be able to demonstrate the ability to work effectively in a fast-paced exciting environment. A candidate who is logical thinking and can show excellent initiative when problem solving would be great attribute to have for this role.

What's on Offer

You will be joining an experienced team which will value hardworking candidate with a willingness to learn and develop:

  • Temporary, 3-month Role, Ideally into a permanent role.
  • Customer Service Officer Role
  • $34/h plus superannuation.
  • Great Team Environment.

Perks & benefits
Career development
Training
Pay comparison
Market average based on all Customer Service & Call Centre jobs in Melbourne VIC
Estimated range
$50k - $68k
Market average
$66k
$38k - $57k
330 jobs
$57k - $75k
4848 jobs
$75k - $94k
266 jobs
$94k - $113k
395 jobs
$113k - $131k
4 jobs
$131k - $150k
6 jobs
$250k+
24 jobs
$66k
Market average
$42k
$249k
Actual pay is not disclosed by the employer

Job details
Date posted
3 May 2022
Category
Customer Service & Call Centre
Occupation
Customer Service
Estimated
$50k ~ $68k
Contract type
Permanent
Work type
Full time
Job mode
Standard business hours
Industry
Luxury goods
Work Authorisation
Australian citizen / Permanent resident

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