+60d ago

Customer Service Manager

Page Personnel


Similar jobs pay $61k ~ $70k
Permanent Full time Standard business hours
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Full job description
  • Permanent Fulltime Opportunity
  • Attractive Salary

About Our Client

Our Client is a leading company that monitors security and alarms for residential properties and businesses.

Job Description

24 hour - contact centre

  • Nights /days
  • 12pm-8pm
  • 2pm-10pm

Duties:

  • Assist in managing a team of Customer Service Representatives
  • Roster Management
  • Training new employees
  • Performance managing
  • Complaints handling
  • Customer service point of escalation
  • Assisting with wages
  • Daily Reporting
  • Data Entry

The Successful Applicant

  • Experience as a Customer Service Manager - Call Centre Environment
  • Experience managing a 24 hour call Centre (desirable)
  • Experience in Customer Service
  • Willing to undergo a Background check
  • Willing to obtain 1E security Licence

What's on Offer

  • 70-80K + Super Salary Bracket
  • Kings Park Location
  • 24 hours - contact centre - Afternoon Shifts Available
  • Office Based

Skills
CONTACT CENTRE
MANAGEMENT

Perks & benefits
Training
Pay comparison
Market average based on all Customer Services Manager jobs in Melbourne VIC
Estimated range
$61k - $70k
Market average
$86k
$86k
Market average
$60k
$152k
Actual pay is not disclosed by the employer

Job details
Date posted
7 Jun 2022
Category
Customer Service & Call Centre
Occupation
Supervisors & Team Leaders
Estimated
$61k ~ $70k
Contract type
Permanent
Work type
Full time
Job mode
Standard business hours
Work Authorisation
Australian citizen / Permanent resident

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