44d ago

Customer Service Consultant

Fuse Recruitment


Similar jobs pay $50k ~ $70k
"11% Super & 17% Leave Loading"
Permanent Full time Standard business hours
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Full job description

Our client is a long service leave provider for the construction industry with a solid reputation and is looking for a ambitious consultants to join their quickly growing team.

What are the benefits?

  • Energetic culture and working atmosphere
  • Supportive team and management
  • Opportunity for permanent position
  • Generous salary package
  • Above average Superannuation
  • 17.5% Annual Leave loading
  • Well -Developed Health & Well being program
  • WFH Flexibility

What will you be doing?

  • Manage and investigate missing payment requests and associated activities with a relationship-based approach in order to engage, educate, and empathise with members
  • Identify, address, and resolve case related issues and complaints
  • Manage and effectively implement payment arrangements and plans
  • Identify areas for continuous improvement in processes, capability and/or behaviours
  • Perform a range of day-to-day administrative duties

What do you need?

  • Customer Service experience within financial services (banking, insurance, superannuation or claims)
  • Experience within a fast paced or call centre environment
  • Effective communication, negotiation and influencing skills
  • Highly organised with that "can do" attitude
  • Ability to work in a team-based atmosphere

For a confidential discussion about this opportunity, please call Amy Hatfield on 0435 727 524 or send your application to ahatfield@fuserecruitment.com

At Fuse, we specialise in recruitment for the insurance industry and actively source for a broad range of established clients. If you are a broking, underwriting or claims professional looking for your next opportunity, we'd love to hear from you!

If you know someone looking for a job, refer them to us and we'll give you $500* if we find them a new role!

#SCR-amy-hatfield-1

#ChooseFuse


Skills
COLLECTIONS
CONSUMER COLLECTIONS
CUSTOMER SERVICE

Perks & benefits
Additional leave
Additional super
Admin Support
Career development
Christmas party
Close to train station
Close to tram stop
Coffee & tea
Company laptop
Flexible location
Flexible working hours
Positive work environment
Work From Home
Pay comparison
Market average based on all Customer Service Consultant jobs in Melbourne VIC
Estimated range
$50k - $70k
Market average
$60k
$60k
Market average
$51k
$81k
Actual pay is not disclosed by the employer

Equal Employment Opportunity
Equal Employment
Opportunity (EEO)
Fuse Recruitment supports the following Equal Employment Opportunity programs:
Grad programs Grad programs Internship programs Internship programs

Job details
Date posted
15 May 2022
Category
Banking, Superannuation & Finance
Occupation
Credit
Estimated
$50k ~ $70k
Contract type
Permanent
Work type
Full time
Job mode
Standard business hours
Industry
Financial services
Sector
Private business
Work Authorisation
Work visa

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