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Glen Innes Severn Council
In Government & Community Services

WHAT DO YOU VALUE MOST LOCALLY?

In the Customer Satisfaction Survey conducted for Council by Jetty Research earlier this year, respondents were asked questions about what they valued most about the Glen Innes Severn region and what they would like to see changed or introduced based on their experience with other towns and areas.

Similarly to results from the previously conducted survey in 2016, “community” was the most frequently cited quality that locals valued about the region, being mentioned by 33% of residents. This was followed by the climate/weather (27%), quiet location (12%), “it’s my home”/family (9%), and the scenery (9%).

Residents were also asked what, if anything, they would like to see introduced to the area based on anything they had seen in other towns or regions that impressed them. Over a third suggested they were happy with the way things are, responding with “nothing” (35%). Of those who did make suggestions, the most common requests were for Council to attract more businesses, industry and greater retail options.

The numerous suggestions made by respondents could be aggregated into two key areas of focus – economic development and roads. Many of the respondents said they want to see more economic development generally, more new businesses, factories, commercial farming, more jobs and a greater variety of retail shops. Flowing on from this, with increased economic development and business activity, residents could expect more services as a result, such as more doctors and health services, more youth services and opportunities. The survey responses consequently, also mentioned the expectation of more services in respondent’s wish lists.

Small towns throughout Australia are finding the achievement of these goals increasingly difficult in a competitive environment where economies of scale and State and Federal Government policies, amongst other factors, are important aspects influencing economic development and growth. Council acknowledges that whatever can be done at Local Government level to achieve positive economic development should be a priority. Consequently, economic development has been given high priority in Council’s Operational Plan 2018/2019 and in Council’s Delivery Program 2017/2021.

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WHAT DO YOU VALUE MOST LOCALLY?

In the Customer Satisfaction Survey conducted for Council by Jetty Research earlier this year, respondents were asked questions about what they valued most about the Glen Innes Severn region and what they would like to see changed or introduced based on their experience with other towns and areas.

Similarly to results from the previously conducted survey in 2016, “community” was the most frequently cited quality that locals valued about the region, being mentioned by 33% of residents. This was followed by the climate/weather (27%), quiet location (12%), “it’s my home”/family (9%), and the scenery (9%).

Residents were also asked what, if anything, they would like to see introduced to the area based on anything they had seen in other towns or regions that impressed them. Over a third suggested they were happy with the way things are, responding with “nothing” (35%). Of those who did make suggestions, the most common requests were for Council to attract more businesses, industry and greater retail options.

The numerous suggestions made by respondents could be aggregated into two key areas of focus – economic development and roads. Many of the respondents said they want to see more economic development generally, more new businesses, factories, commercial farming, more jobs and a greater variety of retail shops. Flowing on from this, with increased economic development and business activity, residents could expect more services as a result, such as more doctors and health services, more youth services and opportunities. The survey responses consequently, also mentioned the expectation of more services in respondent’s wish lists.

Small towns throughout Australia are finding the achievement of these goals increasingly difficult in a competitive environment where economies of scale and State and Federal Government policies, amongst other factors, are important aspects influencing economic development and growth. Council acknowledges that whatever can be done at Local Government level to achieve positive economic development should be a priority. Consequently, economic development has been given high priority in Council’s Operational Plan 2018/2019 and in Council’s Delivery Program 2017/2021.

+61267302300
265 Grey Street, Glen Innes NSW 2370 - Directions
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08:30 AM - 04:30 PM
Tuesday
08:30 AM - 04:30 PM
Wednesday
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04:30 PM
Thursday
08:30 AM - 04:30 PM
Friday
08:30 AM - 04:30 PM
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