A MAJOR technical glitch for Telstra has frustrated customers around the region, and the nation today.
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In a Telstra statement a spokesman said the outage was caused when one of the major mobile nodes went down.
It was reported to have failed around midday on Tuesday February 9 and a statement released by the telco at 4pm stated network congestion hampered its efforts to transfer customers to other, operational, nodes.
"The network is configured to manage this (node outage), however, in this instance we had issues transferring customers to other nodes which caused congestion on the network for some customers," a spokesperson for Telstra said.
"Services have now been restored with the vast majority of our customers now back online. We thank customers for their patience and apologise for the inconvenience caused."
Telstra's chief operations officer Kate McKenzie told the Sydney Morning Herald newspaper the outage was caused by "human error".
As at 5pm the Telstra service status site still listed a number of issues for customers in the 2340 postcode.